Heather Brown

Data & Regular Giving Officer

Education: BSc (Hons) Psychology, Plymouth University

My responsibilities at Buffalo:

As part of the client services team, I plan tailored mailing projects to update alumni details and collect feedback, often to inform a client’s future telephone campaign. Throughout this process I create individual survey designs as well as preparing and collating data, all the while ensuring each client achieves their project goals.

My role as a data officer includes formatting a client’s data to create databases that can be utilised by our internal Buffalo teams. I work with our clients to ensure all their data preferences are taken into account and act as a point of contact for any data queries throughout their project.

Why I chose to work for Buffalo:

I chose to work for Buffalo for three main reasons: the sense of fulfilment that comes with fundraising for the non-profit sector; working on a project from start to end directly with your client; and the friendly and welcoming attitude of Buffalo as a company.

Desert Island Essentials: