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Senior Client Services Officer

Education: BA (Hons) Primary Education Early Years with ITE, University West of England

My responsibilities at Buffalo:

My main responsibility is to provide efficient and friendly support to Data Capture, Consent Capture, and DonorDebit clients, as well as managing all mailing projects for our clients. An average week for me involves client account management, content management and design for emails, postcards, and surveys, data analysis, and report writing. 

Why I chose to work for Buffalo: 

Organisations that put people at the heart of their operations never fail to impress me. Buffalo has a great 'family' feel and an open and welcoming holistic culture which treats every employee and client as individuals; something that has formed the basis of my personal values and beliefs. I qualified as a Primary and Early Years Teacher as a result of those values, but wanted to have an even bigger positive impact on the world around me. Working at Buffalo enables me to work hard to facilitate charities and educational institutes to do what they do best and put lots of positivity out there!

Desert Island Essentials:

Book –  A Thousand Splendid Suns - Khaled Hosseini

Record – Kisstory Old Skool & Anthems

Film – Mulan (Mushu, a strong female lead, and songs! What more do you need?)

Luxury item – Coconut Oil - it is the most versatile thing ever! Toothpaste,  calories, moisturiser, sun block, antiseptic... All in one!